Step I

Example survey questions:

‘Has the Cluster agreed with its partners formats for monitoring and reporting needs?’

☐ Yes

☐ No

☐ Don’t know


‘Has your organization reported using those formats?

☐ Never

☐ Rarely

☐ Fairly often

☐ Very regularly

☐ Don’t know


Step ||

Survey

Analysis and scoring of performance status
The median score for each sub-category is calculated based on aggregated results of partners and coordinator. 
—The median score is classified into a 4 categories of performance status:

Score
Performance status
>0.75%
Green  =  Strong
0.51-0.75%
Yellow  =  Satisfactory  (needs minor improvement
0.26-0.50%
Orange  =  Unsatisfactory (needs major improvement
≤ 0.25%
Red  =  Weak

 


Step |||

Output II: The survey results are weighted and compiled into a report

Category
Performance score
1. Supporting service delivery
 
1.1 Providing a platform that ensures service delivery is driven by the Humanitarian Response Plan  and strategic priorities
Good
1.2 Developing mechanisms to eliminate duplication of service delivery
Unsatisfactory
2. Informing strategic decisions  of the Humanitarian Coordinator (HC)  and Humanitarian Country Team   (HCT)
 
2.1 Preparing needs assessments  and analysis of gaps (across and within Clusters, using information management tools as needed) to inform the setting of priorities
Satisfactory
2.2 Identifying and finding solutions for (emerging) gaps, obstacles, duplication
and cross-cutting issues
 
Weak
2.3 Formulating priorities on the basis of analysis
Satisfactory